Read through our most Frequently Asked Questions below to find the answer you’re looking. You can always contact us: firstname.lastname@example.org
Am I entitled to a refund?
We will issue you a full refund is then files are not as described/advertised. Please read through our Refunds Policy to learn more.
Do you collect personal information?
We do not collect any personal information. All transactions all handled by paypal, so all your information will be secured.
When will I received my purchased items?
You will be able to download the materials automatically right after making your payment. If for any reason your download doesn’t start automatically, please, send us a message and we will send you the materials.
I lost my original purchased items, do I have to buy them again?
No, if you have already purchased a test bank or solutions manual from us and you lost it, all you have to do is send us an e-mail and we will re-send your items.
May I receive a sample before buying?
You are able to download a sample of the materials before buying.
Am I able to buy portions of a book (specific chapters)?
No, we are only allowed to sell the material as a whole.
Is my payment safe and secured?
Yes, all payments are handled via Paypal. So you can rest assured that your payment and all information is 100% safe and secured.
What is the format of the files (pdf, doc)?.
Our materials come in Adobe Acrobat .pdf, Microsoft Word .doc/.docx or Microsoft Excel .xlsx format. Since these materials include multiple files, they come in a compressed zip folder (zip or rar).